Workforce Analytics for Mission-Driven Organizations

See What’s Driving
Turnover Earlier

Northpoint connects onboarding, engagement, and exit data so HR leaders can see workforce risks sooner, without the six-figure enterprise pricing.

Book a Free 20-Min Strategy Call

Free · No obligation · 20 minutes

Northpoint.
Workforce Risk Overview
All Locations Last 90 Days
Retention Risk Trend
At-Risk Employees
12% ↑ 2pp vs prior 90 days
20% 15% 10% 5% 0% May Jun Jul
Lifecycle Health Score
72 Good
Onboarding74
Engagement71
Exit69
Strong overall lifecycle health.
Continue focusing on early-tenure experience.
Key Workforce Insight
Early-tenure risk is rising.
Employees with <1 year of tenure represent 63% of at-risk employees. Focus on onboarding and manager effectiveness.
View insight details →
At-Risk by Group
Department
Operations
18%
Member Services
12%
Programs
10%
Finance
6%
0%10%20%30%
Secure & Confidential
Built for HR & CHROs
Trusted by Unions & Nonprofits
Top 5 Best Places to Work in Government
50,000+ Employees Assessed
10+ Years Public Service Workforce Analytics
The Challenge

The Hidden Cost Mission-Driven Organizations Can’t Ignore

50%
of an employee's salary is the cost to replace them.
65%
of employees say their organization doesn't act on survey results.
67%
of employees at mission-driven organizations plan to leave within a year.

Sources: SHRM (2024)  ·  Quantum Workplace (2023)  ·  SISR Project / Candid (2024)

These aren’t separate problems. They reflect the same gap: missing signals across onboarding, engagement, and exit.

01
Onboarding

Early turnover starts before most organizations are measuring it.

20% of turnover happens in the first 45 days, yet 55% of organizations never measure whether onboarding was effective.

02
Engagement

Rising scores can hide a deeper retention issue.

When dissatisfied employees leave, engagement results can appear stronger even as the organization loses valued employees.

03
Action / Exit

Feedback without follow-through becomes a trust problem.

Only 51% of employees believe meaningful improvements come from their feedback. When they don’t see change, trust declines.

Sources: Kronos / Human Capital Institute (2018)  ·  Perceptyx EX Trends Report (2026)  ·  Perceptyx, State of Employee Listening (2025–2026)

Our Approach

How Northpoint Works

01
Listen

Lifecycle Survey Strategy

We assess your listening approach across onboarding, engagement, and exit, then design a strategy to connect those insights more clearly.

02
Analyze

Workforce Insight & Prioritization

We connect the data to show which experiences, teams, and challenges are driving risk so leaders know what deserves attention first.

03
Act

Action Planning & Advisory Support

We translate findings into clear recommendations and decision-ready deliverables that help leaders act with confidence.

Results

Built Inside Mission-Driven Workforces

Workforce experience shaped inside complex public sector and mission-driven environments.

Top 5
Best Places to Work in Government
Experience built inside a top-ranked federal environment
50K+
Employees Assessed
Across public sector and nonprofit organizations through workforce analytics and employee listening strategy
10+
Years of workforce analytics experience
Built across federal agencies and national civic nonprofits
Eric Gonzales, Founder of Northpoint Workforce
Our Founder

Built Inside the Workforces We Now Advise

Eric spent more than a decade inside federal agencies and mission-driven organizations, where workforce signals were collected separately — leaving leaders with an incomplete view of retention risk.

That experience shaped Northpoint's approach. By connecting signals across the employee lifecycle, Eric helped support employee experience efforts inside a 50,000-person federal environment and contributed to a Top 5 Best Places to Work in Government ranking.

10+ Years
in workforce analytics
and employee listening
Federal + Nonprofit
experience across large,
complex organizations
Top 5
Best Places to Work
in Government
Learn Eric's Story
Case Study | National Civic Nonprofit

How a National Civic Nonprofit Found the Real Driver of Turnover

A national civic nonprofit experienced 17% annual turnover, its highest ever. Its onboarding, engagement, and exit surveys were being reviewed separately. Connecting the feedback across the employee lifecycle made the drivers of turnover much clearer.

View the full case study
The Methodology

The Lifecycle Lens

Whether an organization relies on a single survey or keeps onboarding, engagement, and exit feedback disconnected, the result is the same: risk is harder to see before it becomes turnover.

Onboarding Data
New hire surveys, 30/60/90-day feedback, early engagement signals
Engagement Data
Annual and pulse survey results, team-level scores, trend lines over time
Exit Data
Separation surveys, exit interview themes, voluntary turnover patterns
The
Lifecycle
Lens
Early Risk Signals
Patterns that predict turnover become visible before they show up in attrition numbers
Team-Level Clarity
Leadership sees which teams are at risk and why — not just organization-wide averages
Decisions, Not Reports
Leadership shifts from reacting to attrition to identifying where risk is forming before it becomes turnover

A strategic workforce intelligence engagement that connects onboarding, engagement, and exit signals to help leaders identify where turnover risk is forming, what is driving it, and which actions should be prioritized first.

“The findings gave us a much clearer picture of what was driving turnover. We used them to adjust workload distribution, rethink parts of our hiring process, and introduce a work-life program.”

— Chief Operating Officer, National Civic Nonprofit

Client details shared with permission during consultation. Dashboard data are sanitized for illustrative purposes.

A More Connected View of Your Workforce Starts Here

A focused 20-minute conversation to assess your current listening approach and identify practical next steps.

Built on experience across federal agencies and
mission-driven organizations.

Book a Free 20-Min Strategy Call

Free · No obligation · 20 minutes

Or email eric.gonzales@northpointworkforce.com

Book a Free 20-Min Strategy Call